Lean Six Sigma

Lean Six Sigma

Today, many organizations are working on cost savings and process efficiency. Focus on these themes should not limit the attention to clients. Customer Excellence should therefore be at the same height on the agenda.

Organizations that are able to realize cost and process efficiency and also can bring Customer Excellence at a higher level really can make a difference in the market.

Lean and Six Sigma process improvement methods have helped thousands of companies worldwide in achieving these objectives. Lean Six Sigma is focussing on the customer's needs and using employees’ knowledge and skills at all levels (from management to operational level) in order to achieve efficiency improvements and maximize the added value for their customer.

Lean Six Sigma has its origins in the industry at companies like Toyota and General Electric, but currently also service organizations in The Netherlands make use of it, such as Philips, ING, ABN AMRO, Rabobank, AEGON, Achmea, DHL, Shell, KPN, UMC Groningen and Nuon.


Lean is a way of thinking which focuses on eliminating waste and improving profitability. The focus is on the added value for the customer.

Success of Lean is depending on the extent to which this way of thinking (Lean Thinking) becomes integrated into the corporate culture and employees (from management to operational level) apply this during performance in their daily work.

7 types of waste 

Within Lean seven types of waste are identifiedThe basic principle is that all process steps cost time and money. And only a part of the process steps adds valueThe central question that is asked is whether the customer is willing to pay for a process step? Whether a process step adds value is  determined by the customer.

  1. Waste as a result of over-production
  2. Waste of waiting
  3. Waste of transport
  4. Waste of processing
  5. Waste of storage
  6. Waste of movement
  7. Waste of defects

The Entrador Consultancy Group and Lean Six Sigma

Six SigmaThe Entrador Consultancy Group can help implement Lean in your organizationOur Business Consultants can assist in identifying and eliminating waste in order eventually to get an optimized and "LeanprocessThrough intensive training and coaching from you and your staff, you can ensure that Lean Thinking will be part of the DNA of your organization. In this way you create knowledge and skills of people in your organization that can actually make the difference to your customers.


Mendix is an international software company. It provides an innovative software platform that enables fast development of web-based systems.

Business and IT can collaborate better as Mendix applications consist of directly executable models. This way new requirements can be realized easily, quickly and flexibly. Mendix applications are often integrated with existing back-office systems (including SAP, Microsoft Dynamics, Exact etc.) and presented in role-based Web interface to customers, suppliers or employees.

Mendix was elected Cool Vendor by Gartner in 2009, a prestigious title for innovative technology companies. 
Dutch companies already working Mendix solutions (at various IT environments) are: TNT-Post and TNT Express, Sanoma, Achmea, Agis, Sandd, Bouwfonds, Kwikfit, Menzis, Mammoth, Marlies Dekkers and Eurofiber.

More information is available at Mendix at www.mendix.com



Business Analysis

We see "Business Analysis" as a generic term. Within every organization there is another definition, though they all focus on the intersection of business and IT.

The Entrador Consultancy Group can assist an organization with the following specialists:
- Business analysts
- Business consultants
- Information analysts
- Functional designers
- Process Managers
- Requirements and specification engineers

Services of these specialists are:


Understanding and controlling (possibly to be developed) business processes provides opportunities to enhance efficiency and effectiveness, innovation, flexibility and shortening of time to market. Analysis, design and implementation of (new) processes are supported by techniques from Lean Six Sigma.



Improvement programs are evaluated within the organizational context of people, technology and processes or further developed. The goal is to determine the scope and clarifying the essence.


Solutions at strategic level often tell little about impact on the organization. Analyzing impact on the organization and development of a financial insight can help in choosing the right solution. Such an analysis is often a first step towards a realization and implementation.


Creating an implementation plan based on a vision, strategy or concept requires a structured approach. We provide structure, support and transparency. Through proven principles and methodologies of program, project and change management we ensure that a vision, strategy or concept does not lapse in good intentions and nice reports, but actually will be realized, implemented and anchored.


Acceptance of changes is created by coordinating an implementation plan, decisive communicating and finally anchoring it within the organization. Convincing, informing and guiding stakeholders based on timelines, budget and of course the ultimate goal contributes in the delivering according to composed requirements.


Any new or changed process or system has to be implemented with vision and care to guarantee managing future changes will be possible. This can only be done by giving future implementation enough attention during development phase.



The business focus is clear but the translation to realization is essential for success. Adaptation or development of a process or system requires a good translation of the requirements and clear agreements on project deliverables. Professional recording and monitoring of these agreements (requirements) provides a clear focus. In addition, an organization gets a better overview and control information.


Translating business requirements, vision, strategy or concepts into a feasible plan is important for a project's outcome. This also applies when translating a plan into technical / non-functional requirements for a system or process. The quality of these requirements can make a project fail or succeed.

Please contact us to discuss how our Business Analysts can help your organization to achieve it's (project)goals!

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